CodeGuard

Getting More from Highways England

82 views This article is copyright free and is published in Travel and Leisure » Travel
Joined: Sep 02, 2016
3118 articles
imagine
Highways England is one of the most important professional bodies for those making a living as a courier driver, as it controls all the major motorways and main A-roads in the UK. Sadly, according to a recent survey by the watchdog, Transport Focus, many in the industry are unhappy with the work it does. Read on for a list of issues and some information on how Transport Focus intends to work moving forward.

The Survey

The 2018 Logistics and Coach Manager Survey: England’s Strategic Roads was put together by Transport Focus to examine how those working in the industry rated the performance of Highways England. Business representatives at all levels were asked for their opinions, and were able to identify key problems as well as expressing general levels of satisfaction and dissatisfaction. The responses are likely to be unsurprising to a courier driver with experience of the issues.

Key Findings

The results are not pretty for Highways England. Over a quarter (26%) of managers were dissatisfied with how Highways England served their business, and only just over half (52%) reported themselves satisfied. Even worse, two out of five organisations said disruption on the roads threatened their business.

Road Surface

HGV operators were especially unhappy with the quality of UK road surfaces. As any courier driver knows, poor surfacing can push up operating costs significantly, increasing wear and tear on vehicles and leading to increased need for repairs. In addition to harming business, all this can make operators’ lives difficult, leading to long waits for maintenance and scrambling to make up for delays. Unsurprisingly, Transport Focus chief executive Anthony Smith drew attention to this in his remarks, noting that ‘almost one third’ of managers surveyed commented on this problem.

Roadworks

Complaints about roadworks came in a close second, with businesses and managers demanding more, better and quicker information on disruptions - both before the fact and in real time. Any professional driver knows the stress of recalibrating routes and timings while on the road. Moreover, as Smith points out, many works extend journey times ‘at night when so much freight is on the move.’ And all these problems are made worse by the need to take into account regulations governing how many hours a driver can spend on the road.

Services

The survey also found dissatisfaction with the quality of roadside services, which are seen as too expensive and with too little parking and insufficient security to ensure a HGV or courier driver could safely leave their vehicle during a rest stop.

Looking Ahead

It would be easy to view all this as simply an indictment of Highways England’s road management. But Transport Focus insists there is a silver lining. The group is determined, it says, to pressure Highways England to take account of these issues going forward, especially ahead of the next road investment period (2020-25).

While these responses clearly raise issues, they also give Transport Focus the data it needs to make demands of Highways England.
About author: Desiree Michels

Norman Dulwich is a correspondent for Courier Exchange, the world's largest neutral trading hub for same day courier driver work in the express freight exchange industry. Over 5,400 member companies are networked together through the Exchange to fill empty capacity, get new clients and form long-lasting business relationships.

CodeGuard

Other article from Travel

Inspire Young Learners on a School Trip to Vibrant Varanasi
There are few more remarkable destinations for a school trip than India’s sacred city, Varanasi. This exotic location is an ideal place to take a group of geography, history or religion students as there are a number of fantastic learning opportunities ...
View by 69 people
Posted by Desiree Michels in ,
Away for the Day: Great Ideas for a One-Day UK School Trip
The ideal solution for any teacher looking to organise an exciting, eye-opening and fulfilling school trip for their students whilst either sticking to a tight budget or avoiding long travel times and overnight stays is a one-day trip within the UK. There ...
View by 75 people
Posted by Desiree Michels in ,
La Rosiere’s Surrounding Area: Villages, Chapels and More
Though the ski resort at La Rosiere only dates back to the 1950s, it was developed on the site of a much older settlement. It is far smaller than many other ski resorts, with 150km of pistes. But beyond its all-abilities slopes lie charming alpine villages, ...
View by 84 people
Posted by Desiree Michels in ,
Off-Piste and Off the Beaten Track in La Rosiere
The village-like resort of La Rosiere comprises of a charming collection of Alpine-inspired buildings that fit perfectly into the stunning natural setting. It is a great destination for ski holidays, giving keen skiers access to thrilling off-piste areas ...
View by 86 people
Posted by Desiree Michels in ,
Free dating sites UK Determines Compatibility; Here’s Why Utilizing the Platform is Beneficial
Marlborough, MA (November 27, 2018) – The world of online dating is like a realm never thought to set foot in, for the non-users of dating sites. The world is creative, and most importantly, storytelling plays a significant role here. Concerning the ...
View by 94 people
Posted by Sumanta Dutta in ,